Steve Ostrowski Posts

Managed services providers (MSPs) able to speak “the language of business relevance” with customers and prospects are the companies that will be best positioned to capture business in the SMB market. That message was one of the key takeaways from a discussion on “Maximizing Opportunities in the SMB Market,” part of the CompTIA Managed Services Community meeting Wednesday, March 22, 2017, held during the association’s 2017 Annual Member Meeting.

Get an insightful take on ScanSource’s acquisition of Intelisys and five fast facts on the ScanSource-Intelisys deal.

Corporate commitment to diversity and social responsibility – more so than new innovations –will have the biggest impact on the tech industry in 2017, at least according to an unofficial and random survey of attendees at CompTIA ChannelCon 2016.

Fifteen percent of Americans are currently using a phone with a cracked screen; 15 percent have damaged a smartphone in a fit of emotion; and 20 percent have dropped a smartphone in a toilet. This is why technology solution providers that offer break-fix services on tech products may find new business opportunities by adding mobile device repair to their portfolio.

Attendees at the CompTIA Managed Print Services Community meeting at ChannelCon left the session armed with business-building advice and strategies for growth.

Providers of cloud-based services and customized applications can do a great service by paying closer attention to how their customers do business; this according to the diverse group of technology end-users in the End User Commission Meeting held Monday, August 1, at CompTIA ChannelCon 2016.

The training industry has entered the "Age of Personal Learning," where individuals expect to take control of their own personal learning experiences and organizations will have to adjust to meet those expectations, a training industry executive told attendees at CompTIA Colloquium this week. "They want it now and if you don't give it to them they will find it somewhere else," said Doug Howard, chief executive officer and founder, TrainingIndustry.com, a market intelligence firm that studies t ...